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Thank you for visiting www.exithorizon.com (the "Site") and for considering Exit Horizon Inc. ("Exit Horizon", "we", "us", or "our"). These Terms of Service (the "Terms") govern your access to and use of the Site and our offerings, including the Exit Community Membership, Value Baseline assessment, coaching and advisory services, events, and any related materials or communities (collectively, the "Services"). By accessing or using the Site or Services, you agree to these Terms.
If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have authority to bind that entity, and "you" refers to that entity.
Exit Horizon serves serious Canadian business owners who are preparing to grow enterprise value and plan for a future exit. Membership and advisory engagements are by application and acceptance only. We reserve the right to accept or decline applications at our discretion.
You must be at least 18 years old to use the Site or Services.
Business use only (Ontario). You represent and warrant that you are acquiring and using the Services for business purposes and not for personal, family, or household purposes. To the extent the Consumer Protection Act, 2002 (Ontario) applies despite the foregoing, nothing in these Terms limits your non-excludable rights under that statute.
The Services provide education, coaching, and peer advisory. They do not provide legal, tax, accounting, valuation certification, investment, broker, or dealer services. Any valuations or assessments we provide are estimates for planning and education and are not certified appraisals or guarantees of sale price. You should consult qualified professional advisors for legal, tax, accounting, valuation, and investment matters. Your use of the Services does not create a solicitor-client, accountant-client, or fiduciary relationship with Exit Horizon.
3.1 Fees. Fees for our programs and memberships are stated on the Site or in an engagement letter, proposal, or invoice. Unless stated otherwise, fees are in Canadian dollars and exclude applicable taxes.
3.2 Billing and renewals. Foundation or cohort programs may be billed as a fixed fee. Ongoing memberships are typically billed monthly or annually in advance and renew automatically for the same term unless you cancel as described below.
3.3 Payment processing. We may use third-party payment processors to collect fees. Those processors are independent controllers of your payment card information. We do not store full card numbers.
3.4 Refunds. Unless required by law or expressly stated in the specific offer: (a) cohort and intensive program fees are non-refundable once the program start date or first session occurs, and (b) ongoing memberships are non-refundable after a billing period begins. If you cancel an ongoing membership, cancellation takes effect at the end of your current paid period.
3.5 Late payment. Overdue amounts may accrue interest at the lesser of 1.5 percent per month or the maximum rate allowed by law. We may suspend access for non-payment.
4.1 Your cancellation. You may cancel an ongoing membership by providing written notice through the account portal or to our support email. Cancellation takes effect at the end of the current paid term.
4.2 Rescheduling. We may reschedule sessions or events due to facilitator availability, minimum cohort size, venue constraints, or similar factors. We will make reasonable efforts to provide notice and suitable alternatives.
4.3 Our right to terminate. We may terminate or suspend your access if you breach these Terms, fail to pay fees when due, engage in conduct that harms other members, or for any other reasonable cause. If we terminate for cause, no refunds are provided.
5.1 Confidential peer environment. Our cohorts and groups are designed to be candid and confidential. You agree not to disclose another member’s confidential information shared in sessions, forums, or events.
5.2 Your confidential information. We will keep your non-public business information confidential and use it only to provide the Services, except where disclosure is required by law, with your consent, or is to our professional advisors who are bound to keep it confidential.
5.3 No solicitation or interference. To preserve trust, you agree not to aggressively solicit other members for investments, employment, or services during sessions or through our member directories without clear permission.
5.4 Conduct. You will act professionally and respectfully. Harassment, discrimination, or abusive conduct may result in removal.
6.1 Our materials. We own our frameworks, playbooks, ExitOS tools, assessments, templates, course content, recordings, and the Site, including all intellectual property rights. We grant you a limited, non-exclusive, non-transferable license to use materials we provide solely for your internal business use during and after your engagement. You may not copy, distribute, sublicense, resell, or make our materials available to non-participants without written permission.
6.2 Your content. You retain ownership of content you submit. You grant us a non-exclusive license to use, store, and process your content to deliver the Services. With your consent, we may use your name and logo to identify you as a customer. You can revoke public use permissions at any time by written notice.
6.3 Feedback. If you provide feedback or suggestions, you grant us a perpetual, irrevocable license to use them without obligation.
The Site and Services may integrate or link to third-party platforms such as Webflow, Beehiiv, and meeting, analytics, or payment tools. We are not responsible for third-party services or their privacy practices. Your use of third-party services is subject to their terms.
Our Privacy Policy, incorporated by reference, explains how we collect, use, and disclose personal information and describes your choices. By using the Services, you consent to our privacy practices as described in that policy.
The Site and Services are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties and conditions, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Services will meet your requirements or that results will be accurate or certain.
To the fullest extent permitted by law, Exit Horizon will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, loss of goodwill, or loss of data, arising out of or related to the Services or these Terms, even if advised of the possibility of such damages.
Our total liability for any claims related to the Services or these Terms will not exceed the greater of: (a) the amounts you paid to us for the Services giving rise to the claim in the twelve months before the event giving rise to the claim, and (b) one thousand Canadian dollars.
You agree to indemnify and hold harmless Exit Horizon and our directors, officers, employees, and contractors from claims, damages, liabilities, costs, and expenses arising from your use of the Services, your breach of these Terms, or your violation of law or the rights of any third party.
You will comply with all applicable laws of Canada and Ontario, including Canada’s Anti-Spam Legislation (CASL) for commercial electronic messages and, as applicable, Ontario statutes such as the Electronic Commerce Act, 2000 and the Consumer Protection Act, 2002.
We may update these Terms from time to time. Changes take effect when posted to the Site or when we notify you. Your continued use of the Services after changes are posted means you accept the changes.
These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada that apply in Ontario, without regard to conflict of laws rules. The courts located in Toronto, Ontario have exclusive jurisdiction for disputes, and the parties submit to their personal jurisdiction and venue.
If any provision is found invalid or unenforceable, it will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force. You may not assign these Terms without our consent. We may assign them in connection with a merger, acquisition, or sale of assets. These Terms, together with any engagement letter or order, are the entire agreement between you and us regarding the Services and supersede prior agreements about the Services.
Questions about these Terms can be sent through our Site contact form or to: matt@exithorizon.com, Attn: Legal.
Every founder exits eventually—through sale, succession, or circumstance. The difference between success and regret is strategic preparation.